A major nationwide supermarket wanted to understand how large shrink numbers were being created in one of the high footfall stores. As a high volume store, the shrink percentage was not considered excessive, but there was an opportunity to reduce shrink by visually highlighting the products and locations contributing to the losses, as well as reviewing the Loss Prevention efforts in store.
REQUIREMENTA supermarket chain wanted to understand the details behind the shrink within a high volume store:
SOLUTIONWith a variety of stakeholders interested in shrink, RGIS implemented the following:
RESULTSBy having the numbers supported by
visual representation of the store, it was easy to identify what SKUs were seeing
consistent losses each week. This visibility enabled the supermarket chain to implement a number of changes to combat losses: